server management
Making the connection
Overview
We offer 2 levels of server management across both Linux and Windows platforms for your VDS or Dedicated Server.
Standard Care Plan (Level 1 Server Management)
The Standard Care Server Management plan is ideal for system administrators that want to avoid annoying callouts for basic service failures, but still wish to administer the servers predominately themselves.
Some Standard Care features include...
- 24/7/365 Server Monitoring and Response
- Failed Services Restarted
- Failed System Power Cycled
- If the failure cannot be solved by our Level 1 technicians, you will be called for further instructions
Premium Care Plan (Level 2 Server Management)
The Premium Care Server Management plan is ideal for those who wish to outsource all of their daily server maintenance tasks. With all bases covered, and access to technical support when you need it, this is the ideal solution for customers who want to focus on their core business activities.
Some Premium Care features include...
- All Standard Care services
- All system and services updates
- Server Firewall Management
- Security Hardening
- Backup Management
| Basic Monitoring / Alerts | Standard Care | Premium Care | ||
|---|---|---|---|---|
| Monthly | FREE | $88.00 | $180.00 | |
| Additional Hours (per hour) | $110.00 | $110.00 | $110.00 | |
| 24/7 Monitoring and Alerts | ||||
| Failed Services Restarted |  |  | | |
| Failed System Restarted | | | | |
| Server Firewall Management | | | | |
| System and Services Update | | | | |
| Backup Management | | | | |
| Event Management | | | | |
| Audit Management | | | | |
| Security Hardening | | | | |
| Software Installation | | | | |
| Supplied Software Troubleshooting | | | | |